Question 1

HOW LONG DOES SET UP TAKE?

Accepted Answer

Set up usually takes between 1-2 hours depending on the size of the party.  To avoid any delays, we require the room to be clear and ready for us to set up in prior to our arrival.

Question 2

DO YOU REQUIRE A POWER SUPPLY?

Accepted Answer

No. All of our fairy lights are battery operated.

Question 3

HOW MUCH SPACE DO YOU NEED?

Accepted Answer

Each teepee including mattress measures 39" x 7" x 10" (W x Lx H). The lace tents measure 71 x 47 x 47 (W x Lx H). The breakfast trays measure 22' x 14"x 10" (W x Lx H).  Please allow sufficient space to have these at the foot of the bed.

Question 4

CAN THE TEEPEES BE USED OUTSIDE?

Accepted Answer

No. Unfortunately these are for indoor use only.

Question 5

WHAT AGE RANGE ARE THE TEEPEES SUITABLE FOR?

Accepted Answer

We recommend ages 5 and up for our teepees for safety and offer a variety of themes to choose from.

Question 6

WHAT HAPPENS IF THE EQUIPMENT IS DAMAGED?

Accepted Answer

We understand accidents may happen, which is why we require a $75.00 security deposit, refundable up to 48 hours after the event, provided all equipment is returned in proper condition.  For further details please refer to our Terms & Conditions.

Question 7

WHAT AGE RANGE ARE THE SPA PARTIES SUITABLE FOR?

Accepted Answer

The spa parties are suitable for ages 6 and up. Activities and treatments are tailored to provide a fun relaxing experience.

Question 8

WHAT AREAS DO YOU COVER?

Accepted Answer

We offer free delivery within a 20-mile radius of Conyers/Covington GA. An additional charge of 85 cents per mile will be charged for parties outside of this.

Question 9

HOW DO YOU SANITIZE YOUR LINENS AND EQUIPMENT?

Accepted Answer

All bed linens and equipment are thoroughly cleaned and sanitized after each use. All linens are washed, sanitized and deodorized, while mattresses, tents, rugs, trays, and décor are disinfected and spot-treated. Tent covers are steam-cleaned for added hygiene.

We prioritize safety and follow strict cleaning protocols to ensure a clean and safe environment for our guests.

Question 10

DO YOU PROVIDE PILLOWS?

Accepted Answer

For hygiene purposes, we do not provide sleeping pillows.

Question 11

IS A DEPOSIT REQUIRED FOR BOOKING?

Accepted Answer

Yes, a 50% non-refundable deposit is required at the time of booking to secure your date. The remaining balance must be paid in full 7 days prior to your event.

Question 12

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

Accepted Answer

We accept various payment methods, including Cash, PayPal, CashApp, Venmo, Zelle and Square.

Question 13

WHAT IF I HAVE TO CANCEL A BOOKED PARTY?

Accepted Answer

Cancellations of less than one week’s notice will result in forfeiture of the entire party balance. The deposit and/or party balance will be transferable to another date within 30 days of the original event date, subject to date and equipment availability.

Cancellations will result in loss of the non-refundable 50% booking deposit. Your $75 security deposit will be refunded within 48 hours.

If you need to cancel your party, please contact us immediately. We are happy to work with you to reschedule your party.

NOW BOOKING PARTIES FOR SPRING 2025!!

Frequently asked questions